Are you aware that the first pizza delivery took place in Italy in 1889? A delivery system called dabbawala, where home-cooked lunches are delivered to the workers, also sprang up in India in the 1890s. And it was in the 1950s when restaurant food delivery took off. Today, the food delivery business is now an even bigger market because of Covid; in fact, it's expected to grow more than $220 billion by the year 2025. 

In the United States, the food delivery industry has more than doubled during the pandemic. User-friendly applications made it possible to easily and quickly order food online. Physical distancing requirements and the lockdown gave the industry a major boost, making it highly on demand.

What Was the Market Like

There was an exponential growth in the food delivery business in 2020 and 2021 in major markets worldwide. The four active players in the US are Grubhub, DoorDash, Uber Eats and Postmates. Specialized delivery apps such as HungryPanda or Slice for Pizza also became highly popular. Some customers would also directly order from the restaurants. For example, if you want Mediterranean food in West Roxbury, you can directly contact Bonapita Bakery & Grill. 

How the Pandemic Changed Food

Delivery Service

Contactless delivery was introduced to increase safety. DoorDash and UberEats offer contactless delivery, allowing no contact of any kind between the customer and the delivery man. Even grocery delivery companies like Instacart also implement contactless delivery for safety purposes. 

All-you-can-eat restaurants that only provide dine-in options to their customers decided to also offer take-out meals so that they can continue operating. Some restaurants have also partnered with online grocery stores to sell their ready-to-cook meals. 

Food delivery may be in high demand but this has also put some restaurants out of business because of the competition. The fast food market thrive while the less known restaurants closed during the pandemic.

How Can Restaurants Thrive

Today, customers can conveniently order anything online, including groceries. They can have it delivered right to their doorstep. For businesses, this means competition is even tougher as you'll need to be creative with your marketing strategies to convince customers to choose you

If you want to grow your business, ensure that you properly market your restaurant and you offer extra services to your customers to help you gain more competitive advantage. 

Are you looking for food delivery in West Roxbury? Bonapita offers brunch options, value meals, freshly made pita bread every day, salads, coffee, cooking demo, and even corporate catering. We can also cater for your social event. Bonapita is an award-winning Mediterranean-inspired food restaurant in the area. Order online today and have it delivered by DoorDash or Grubhub. We also offer pick up.